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GENERAL INFORMATION
What is BuyListOnline.com?
What are the benefits of using BuyListOnline.com?
Who provides this service?
What is the data source for my mailing list? What is the data collection methodology?
When do I get my mailing list?
How do I get my mailing list?
In what format will my mailing list be provided?
What about people who have requested to be removed from mailing lists?
What is the accuracy rate of my mailing list?
What computer software is required to use BuyListOnline.com?
What if I want a specialized mailing list not available in BuyListOnline.com?
What is your return policy?
TARGETING YOUR MAILING LIST
How do I select a geography?
How do I target consumers?
How do I target businesses?
Help! My available count is too low!
Help! My available count is too high!
Can I order just a portion of the entire mailing list?
Can you help me with direct marketing basics?
MAILING LABELS
If I buy a list can you supply printed mailing labels of my purchased list?
What type of label formats and sizes do you offer?
What is the cost of your preprinted mailing label service?
How do I pay for the label printing service?
MAILING SERVICES
If I buy a list can you supply printed mailing labels of my purchased list?
What type of label formats and sizes do you offer?
What is the cost of your preprinted mailing label service?
How do I pay for the label printing service?
Can you email a Microsoft Word document file of my purchased list?
How are promotions mailed?
How long will it take to deliver the promotion?
What are the barcodes for?
What sort of reporting exists?
PRICING/PURCHASING
How do I pay? Do you have to receive payment before processing the mailing list?
How much does a mailing list cost?
Are there volume discounts if my company buys many mailing lists?
Is the site secure?
WHO'S WHO?
Who is BuyListOnline.com?
Who is Acxiom?
CONTACT US
How can I give feedback and comments about BuyListOnline.com?
How can I learn more about direct mail practices?
How can I contact you for help?
I forgot my password, can you help?
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GENERAL INFORMATION
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What is BuyListOnline.com?
 BuyListOnline.com is a comprehensive online list broker selling online direct mailing lists to marketers needing consumers lists and business lists.
Using BuyListOnline.com, you can order a targeted consumer or business list with a credit card in a few simple clicks. The direct mailing list will be available to download within minutes, which means less time searching for new prospects and more time selling to them.
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What are the benefits of using BuyListOnline.com?
 The benefits of using BuyListOnline.com are:- Accurate and targeted consumer lists and business lists
- Quick turnaround and instant delivery
- Easy to use, simple navigation buying portal
- Flexibility in specifying the best possible mailing list
- Low minimum order requirements
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Who provides this service?
 BuyListOnline.com is brought to you by CognitiveData, Inc. Data is provided by Acxiom Corporation., in conjunction with Acxiom InfoBase Corporation. See WHO'S WHO.
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What is the data source for my mailing list? What is the data collection methodology?
 The data for your mailing list comes from Acxiom's InfoBase, the most comprehensive collection of US consumer, business, and telephone data available from one source.
The unique combination of rich data from InfoBase - long recognized as the industry leader - and database management expertise from Acxiom, results in a list with maximum coverage and deliverability. What sets InfoBase apart from the competition is smarter architecture - the InfoBase database is simply built better. The following process takes place quarterly to ensure fresh and reliable data: - First, Acxiom gathers and integrates information from more than fifteen of the nation's top data sources.
- Next, all potential InfoBase data undergoes a rigorous screening process by Acxiom's analytical and database teams.
- Then, once the data is entered into the master InfoBase database, all records are multi-verified and ZIP+4 coded.
- Finally, the addresses are cleaned through National Change of Address (NCOA) and Delivery Sequence Files (DSF) before going through Direct Marketing Association (DMA) and deceased suppressions.
Your consumer mailing list is sourced directly from a component of Acxiom's InfoBase called InfoBase List. InfoBase List is a consumer list product consisting of base names and address records combined with comprehensive InfoBase Consumer data, including key demographics, home ownership characteristics, purchasing behavior, and lifestyle data. With InfoBase List, marketers can reach more than 170 million individuals in over 100 million U.S. households nationwide.
The end result is one of the largest multi-source databases in the world containing current demographic and lifestyle information on over 95% of U.S. households.
Your business list is sourced directly from the InfoBase Business database. InfoBase Business List provides national coverage of over 14 million business names and addresses representing over 13 million individual businesses. Business-to-Business direct marketers are improving their deliverability and response rates dramatically with InfoBase Business List. This success can be attributed to the proprietary data cleansing and integration system, resulting in a 94% deliverability rate and a 90% telephone accuracy rate.
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When do I get my mailing list?
 You will be able to download your mailing list within minutes of placing your order, dependent upon file size.
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How do I get my mailing list?
 You will be issued an order number when you have finished placing your order, which you should keep for your records. Once your credit card information has been processed and you have received a notification email, your order will be ready to download. Click on the download link, and follow your browser's instructions to obtain access to your mailing list.
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In what format will my mailing list be provided?
 Your mailing list will be in semicolon-delimited ASCII text format, which can easily download into Excel, Access, Lotus, ACT, or other sales prospecting tools.
Consumer Lists: Each record in a consumer list contains the following data elements:
| Data Element* |
Example |
| Consumer Name |
Melissa G Young |
| Prefix Title |
Ms |
| First Name |
Melissa |
| Middle Initial |
G |
| Last Name |
Young |
| 1st Address Line |
98 Lake Ct |
| 2nd Address Line |
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| City |
Cobb |
| State Code |
NY |
| ZIP Code |
12345 |
| ZIP Code-Zip4 |
12345-5432 |
| Area Code |
555 |
| Phone Number |
5554312 |
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| | *Some data elements are provided only where available. |
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BUSINESS LISTS: Two types of business lists are available, Basic and Advanced. Advanced business lists contain additional data elements as described below.
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| Data Elements* |
Basic
Business Lists |
Advanced
Business Lists |
Advanced
Marketing List |
Example |
| Individual Name (Standardized) |
X |
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X |
Mr. Mark Donaldson |
| Company Name (Truncated) |
X |
X |
X |
InfoTechs.com |
| Street Pre-directional |
X |
X |
X |
N |
| Street Number |
X |
X |
X |
4666 |
| Street Address |
X |
X |
X |
Brown Avenue |
| First Address Line |
X |
X |
X |
4666 North Brown Avenue |
| Secondary Address Line |
X |
X |
X |
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| City |
X |
X |
X |
Seattle |
| State Abbreviation |
X |
X |
X |
WA |
| Zip Code |
X |
X |
X |
90202 |
| Zip + 4 |
X |
X |
X |
90202-0202 |
| Delivery Point Bar Code |
X |
|
X |
143 |
| Carrier Route Code |
X |
|
X |
City |
| DSF MSA |
X |
X |
X |
2556 |
| DSF FIPS State Code |
X |
X |
X |
WA |
| DSF FIPS County Code |
X |
X |
X |
6 |
| Lot - Alpha/Numeric |
X |
|
X |
022C |
| Expanded Company Name |
X |
X |
X |
InfoTechs.com |
| Tradestyle Name |
X |
X |
X |
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| Primary SIC |
X |
X |
X |
73759900 |
| All SIC (2-5) |
X |
X |
X |
0 |
| Primary SIC Indicator |
X |
X |
X |
True |
| SIM Title |
X |
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X |
Owner |
| SIM Function (2) |
X |
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X |
Data Processing |
| Prefix Title Code |
X |
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X |
Mr |
| Individual First Name |
X |
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X |
Mark |
| Individual Middle Initial |
X |
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X |
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| Individual Last Name |
X |
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X |
Donaldson |
| Title Description |
X |
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X |
Owner |
| Location Employee Size Code |
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X |
X |
100 - 249 |
| Sales Volume Code |
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X |
X |
$1,000,000 - $4,999,999 |
| Sales Growth Code |
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X |
Positive 20% - 30% |
| Year Business Established |
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X |
X |
1995 |
| Date Business Started |
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X |
199511 |
| Building Assessed Property Value |
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X |
$595,100 |
| Public Company Indicator |
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X |
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1 |
| Building Square Footage |
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X |
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150,000 sf. |
| Census Block ID |
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X |
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A |
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| | *Some data elements are provided only where available |
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More Frequently Asked Questions
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What about people who have requested to be removed from mailing lists?
 Acxiom's InfoBase List goes through the Direct Marketing Association's (DMA) Mail Preference Service, a file of consumers who have requested to receive less nationally-based advertising mail at home. Acxiom's InfoBase Business List is continually analyzed and if necessary, Out-of-Business and DMA suppression is applied. This means you end up saving valuable marketing dollars by avoiding unresponsive prospects.
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What is the accuracy rate of my mailing list?
 Because Acxiom's InfoBase List is updated quarterly and your list is generated in real time, the estimated accuracy rate is 95%. The InfoBase Business List goes through intensive data cleansing which results in a 94% deliverability rate and a 90% telephone accuracy rate.
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What computer software is required to access BuyListOnline.com?
 To access the site requires a Javascript enabled browser that supports graphics and secure encryption, such as Internet Explorer 4 and above or Netscape Navigator 4 and above. To place your order, you will need an e-mail address and a verifiable credit card.
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What if I want a specialized mailing list not available on BuyListOnline.com?
 Call us! In addition to the offered mailing lists, BuyListOnline.com has access to more research-enhanced selections, and a host of market research, including demographic data and data analysis services. We can be reached at 1-866-636-2651, Monday through Friday, 9am to 6pm EST.
More Frequently Asked Questions
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What is your return policy?
 All sales are final.
More Frequently Asked Questions
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TARGETING YOUR MAILING LIST
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How do I select a geography?
 First, identify the geographic region that you would like to target. The following are the available geographic targets as well as some guidelines for selecting:
STATE - Select this option if you want to target people or businesses from a particular state (e.g., anyone who lives in the state of Hawaii)
ZIP CODE - Select this option if you want to target people or businesses who share a particular zip code (e.g., anyone with 74820 as their zip code) SELECT FROM A LIST will allow you to narrow down your choice of zip codes by first specifying a state, and then selecting from the zip codes of that state. TYPE IN will allow you to enter in zip codes that have been pre-determined by you.
SCF - Select this option if you want to target people or businesses who share the same first three digits of their zip code (e.g., 76008 and 76043 have the same SCF) TYPE IN will allow you to enter in SCF's which have been pre-determined by you.
More Frequently Asked Questions
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How do I target consumers?
 After you define your geography, identify the type
of consumers you would like to contact. The "Targeting Criteria" screen
provides several demographic variables from which to choose including
income, age, and marital status. The more criteria you select, the more
precise your list will be.
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How do I target businesses?
 After you define your geography, identify the type or size of business you are trying to contact. You can select businesses by specific geography, certain types of businesses by SIC Code, or certain sizes of businesses by employee size, sales volume and/or sales growth.
More Frequently Asked Questions
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Help! My available count is too low!
 If your list count is lower than expected, you may expand your geography and/or broaden your list criteria. For example, suppose you plan to target married couples with middle incomes in the Chicago market, defined by zip codes in that area. One option is to add neighboring zip codes. Another option is to change the geographic select to be the entire Chicago metropolitan area. If you prefer to broaden your list criteria, you could include additional income levels to increase your available count.
More Frequently Asked Questions
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Help! My available count is too high!
 There are two ways to reduce your list count. The first is random selection: Suppose you plan on mailing 5,000 prospects this month, but the list selection process yielded 12,000 prospects. By entering in "5,000" in the Desired Order Size box on the Your Order screen, you will get 5,000 prospects randomly selected from the original 12,000. Another way to decrease a list count is to further narrow down your geographic area and/or your selection criteria.
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Can I order just a portion of the entire mailing list?
 Yes. Simply enter in your desired number of prospects, in the Desired Order Size box, and this will randomly select a list of this size from the total available count.
More Frequently Asked Questions
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Can you help me with direct marketing basics?

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Keep your message simple. You have only a few seconds to get your prospect's attention - do it with a
simple, powerful message that clearly tells what you are selling and what the benefits of your product are.
Avoid too many details, especially on the cover of a brochure.
Determine your "Customer Profile". Examining your current customer base and determining its important characteristics is the starting point. You want to target the right audience for your product, so come up with a
customer profile first.
Test. Many variables can affect the response to a mailing: the list, the offer, price and so forth. Test with
smaller mailings - a few thousand pieces - to refine these variables before rolling out those big mailings.
There is no mailer that consistently performs better than any others, so you have to test. This can help you
avoid major mistakes.
Designing your mail piece. You want to include something that will make your customer react. A mailer
that just tells them your busineses location and hours of operation won't get them to come running to your
door. But a buy one get one free promotion just might!
- Personalization-the more personal you make your mailer, the better chance you will have increasing
your response rates
- Giving your customer a time limitation helps too (ex: 25% off until the end of the month)
- Offering a free gift
Analyze the response. Make sure you can track leads and orders, so you can determine the return on your
mailing investment.
Mail more than once. Repetition is important; mail at least six times a year to your prospects for maximum
impact. In most cases, the effectiveness of your message will be enhanced by repetition. Be persistant, it will
pay off!
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Mail only once. Too many times, businesses use a mailing as a one-time "knee-jerk" reaction when things
are slow. But this doesn't give a true picture of the potential. Like other kinds of advertising, repetition is the
key to success in direct mail. You should mail at least six times to the same group to get best results.
Forget existing customers. Direct mail is a great way to stay in touch with your customers, offer them
specials, and get more orders from them. You should mail to existing customers several times a year.
There are many good "How-To" books available about direct mail advertising. For further information, contact
the Direct Marketing Association(www.the-dma.org) and ask for for their "Publications Catalog".
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More Frequently Asked Questions
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MAILING LABELS
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If I buy a list can you supply printed mailing labels of my purchased list?
 We can print standard white laser labels, or clear laser labels, and shipping them to you via the shipping method of your choice (Overnight, 2 Day, Ground). We use quality Avery laser labels printed with a high resolution laser printer.
More Frequently Asked Questions
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What type of label formats and sizes do you offer?
 All labels are pressure sensitive adhesive back peel off type. We offer printed labels in two sizes: (1) 1" x 2-5/8", (2) 1" x 4". Either size is offered in either white or clear transparent label material.
More Frequently Asked Questions
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What is the cost of your preprinted mailing label service?
 The cost of all our label printing services is $.035 per label plus shipping. You determine how quickly you wish your printed labels to be shipped to determine the shipping costs.
More Frequently Asked Questions
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How do I pay for the label printing service?
 Label printing is an option in the list configuration menu. If you wish to have labels printed and shipped to you in addition to your list purchase, simply indicate that you desire printed labels on list configuration menu. Pricing will be calculated and payment is processes through the normal list purchase checkout procedure.
More Frequently Asked Questions
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MAILING SERVICES
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If I buy a list can you supply printed mailing labels of my purchased list?
 We can print standard white laser labels, or clear laser labels, and shipping them to you via the shipping method of your choice (Overnight, 2 Day, Ground). We use quality Avery laser labels printed with a high-resolution laser printer. All labels include name, address, delivery bar code (when available), and are in zip code sequence and carrier route coded.
More Frequently Asked Questions
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What type of label formats and sizes do you offer?

All labels are pressure sensitive adhesive back peel off type. We offer printed labels in two sizes: (1) 1" x 2-5/8", (2) 1" x 4". Either size is offered in either white or clear transparent label material.
More Frequently Asked Questions
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What is the cost of your preprinted mailing label service?

The cost of all our label printing services is $.035 per label plus shipping. You determine how quickly you wish your printed labels to be shipped to determine the shipping costs.
More Frequently Asked Questions
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How do I pay for the label printing service?

Label printing is an option in the list configuration menu. If you wish to have labels printed and shipped to you in addition to your list purchase, simply indicate that you desire printed labels on list configuration menu. Pricing will be calculated and payment is processes through the normal list purchase checkout procedure.
More Frequently Asked Questions
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Can you email a Microsoft Word document file of my purchased list?

We use your purchased list to create labels in Microsoft Word document and email them to you. Simply open the Word document, place your purchased labels in your printer and print. All electronic labels included names, addresses, delivery bar code (when available), and are in zip code sequence and carrier route coded to facilitate bulk mail and pre-sorted mailings.
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How are promotions mailed?

All promotions are mailed at the First Class Automated rate. To do this, we apply a crisp barcode version of the delivery ZIP Code to each promotion. Your postcard will skip some of the steps in the mail processing system and be delivered faster than standard mail.
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How long will it take to deliver the promotion?

The United States Postal Service claims that first class mail will be delivered within 3 to 5 days. However, our experience shows that some promotions arrive sooner and some much later. This contrasted with standard mail with deliveries averaging between 7-10 days.
More Frequently Asked Questions
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What are the barcodes for?

The barcodes are a machine-readable version of the ZIP Code - they help speed up mail sorting and delivery. Also, if we didn't print our crisp, hi-resolution barcode on the label, the post office would apply an inferior looking one of their own.
More Frequently Asked Questions
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What sort of reporting exists?

BuyListOnline provides CASS certification reports that certify the quantity and dates of the first class mailing.
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PRICING/PURCHASING
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How do I pay? Do you have to receive payment before processing the mailing list?
 Paying by credit card is the fastest and easiest way to purchase your mailing list. However, if this is not possible, please call one of our data specialists at 1-866-636-2651 to place your order. Once your credit card information has been processed, we will send you an email with the download link to access your mailing list.
More Frequently Asked Questions
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How much does a mailing list cost?
 The price of the list depends on the number of prospects that you order. Upon checkout, there are two purchase choices: (1) One-time use, or (2) Unlimited 1 year use.
| Consumer List |
Record Format: Name, Deliverable Mailing Address
Available Selects: Geography, Demographic, & Interests
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| Price/Ranges
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| Mail Only |
Mail w/ Phone |
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| $.04 - $.18 |
$.05 - $.20 |
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| Basic Business List |
Record Format: Business Name, Delivery Address, Primary SIC Code
Available Selects: Geography, Primary SIC Code
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| Price/Ranges
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| Mail Only |
Mail w/ Phone |
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| $.06 - $.24 |
$.06 - $.26 |
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| Advanced Business List |
Record Format: Business Name, Delivery Address, # of Employees, Trade Style, Year Established, Geography, Primary SIC Code, # of Employees, Annual Sales Volume, Sales Growth, Business / Government, Delivery Point Barcode, Title Description, Carrier Route Code Building Size, Business / Government, Public Company
Available Selects: Geography, Primary SIC Code, # of Employees, Annual Sales Volume, Business / Government
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| Price/Ranges
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| Mail Only |
Mail w/ Phone |
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| $.07 - $.30 |
$.07 - $.32 |
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| Advanced Marketing List |
Record Format: Business Name, Delivery Address, Contact Name, Contact Title, # of Employees, Sales Volume, Sales Growth, Multiple Locations, Delivery Point Barcode, Year Established, Building Size, Business / Government, Public Company, Property Value
Available Selects: Geography, Primary SIC Code, # of Employees, Annual Sales Volume, Sales Growth, Business / Government, Delivery Point Barcode, Title Description, Carrier Route Code
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| Price/Ranges
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| Mail Only |
Mail w/ Phone |
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| $.07 - $.30 |
$.07 - $.32 |
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More Frequently Asked Questions
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Are there volume discounts if my company buys many mailing lists?
 Yes. If you plan to purchase a large quantity of lists, call us at 1-866-636-2651 to establish a volume based account.
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Is the site secure?
 Yes, credit card information entered on our site is sent through a secure connection, using 128-bit encryption. We use Verisign for the secure connection.
More Frequently Asked Questions
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WHO'S WHO?
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Who is BuyListOnline.com?
 BuyListOnline.com is the online list broker service of CognitiveData, Inc.
We provide Internet selection and delivery of direct mailing lists to marketers needing consumer lists, business lists, prospect lists, and household lists.
For more information, please visit our website at www.BuyListOnline.com.
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Who is Acxiom?
 Acxiom Corporation is a data and information management company with annual sales exceeding $700 million. They offer custom data management services to major U.S. corporations, as well as a wide variety of consumer, business and property data products to small and large companies. Founded in 1969, Acxiom is currently headquartered in Conway, Arkansas, with operations throughout the United States, the United Kingdom, Canada, France, the Netherlands, and Spain. The data for your mailing list comes from the Acxiom product, InfoBase List.
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CONTACT US
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How can I give feedback and comments about BuyListOnline.com?
 We'd love to hear from you! Please send comments, feedback and suggestions to info@BuyListOnline.com or call us at 1-866-636-2651.
More Frequently Asked Questions
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How can I learn more about direct mail practice?
 The Direct Marketing Association (www.the-dma.org) and American Marketing Association (www.ama.org) are great resources for direct marketers.
More Frequently Asked Questions
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How can I Contact you for help?

By Phone: You can call us toll free at 866-636-2651 Monday through Friday between 8AM and 6PM Eastern Standard Time.
By Email: You can contact us via email at: info@BuyListOnline.com. You can also send us a email from the Contact Us page.
By Live Help: You can click on the Live Help button that is available on the right side of almost every page on our website. Live Help is available Monday through Friday between 8AM and 6PM Eastern Standard Time.
More Frequently Asked Questions
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I forgot my password, can you help?

Yes, please contact us by phone. You can call us toll free at 866-636-2651 Monday through Friday between 8AM and 6PM Eastern Standard Time.
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Copyright © 2001 CognitiveData, Inc. All rights reserved.
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